Mobile number portability in India with Procedure

Mobile number portability is a new concept in the cellular world in India that has aroused a lot of curiosity in everyone’s mind. This would make you heave a sigh of relief that in case of bad service by a particular service provider, you can conveniently switch over to some other cellular service provider. Let’s see some of the conditions that apply to make you qualify for opting for this and how to do MNP step by step along below.


In case you need any customer support then helpline number also given below. Below things you should know before you apply for Mobile Number Portability in India:

• You can only opt for this after completing 90 days with a particular service provider. It is also applicable, when you have ported one number previously; minimum time period for portability to another number remains 90 days.
• You can change to another number only in the same area where you have bought the service of the previous seller. For instance, if you have lived at Mumbai and bought a SIM of a particular service provider there, you can only apply for the service from another company only in Mumbai not in Delhi.
• In case you are enjoying post-paid service, you need to clear all the pending dues before you can apply for portability to another service. Anyhow, in case you are a post-paid service enjoyer, you will sign an undertaking that you have paid all the dues.
• When you are a pre-paid service enjoyer, you need to finish off all the balance in your account before porting to another service. It is because in the new service, the recharge amount from the ex-service will not exist in the new number.

How can you port your number from one service to another?

• First of all, you need to go to the office of the new cellular service provider, where you want to port your number. Get the customer acquisition form and porting form from its office.
• Go through the forms minutely because when you don’t fulfill any norm, it might result in rejection of your application.
• But before you fill up the form, you need to get a “Unique porting Code”.
• In order to get the Unique porting Code, you need to write “PORT” and followed by a space, give the mobile number. Send this to 1900 and you will receive from the donor operator an auto-generated unique porting code. In case, you are a resident of Jammu & Kashmir, you cannot send a SMS but dial 1900 to get the unique porting code.
• You can submit the filled up forms and documents as proofs to the new service provider. In case you are a subscriber of post-paid service, you need to submit along with the filled-in forms the receipt of payment of all your dues to to your ex-service provider.
• Your new cellular service provider will give you a new SIM card after verifying all your documents.
• He will let you know the date and time of porting your new number. During the time of porting, there will be a no service time-period of few hours.
• Completion of switching over to another service provider can only be effected after 7 th working days and it requires 15 days time in areas like Jammu and Kashmir, Assam and other North East areas.
• You can replace and make use of the new SIM only after the specified date by the new service provider.
• You will pay a service charge of Rs 19.

What is the usual procedure by some Cellular companies? 1) Reliance- The procedure remains almost the same as first of all, you will send a port-out request to your current operator by typing port <space> mobile number. Then you will send the SMS to 1900. You will receive a unique port code. You can approach any Reliance distributor and filling up the customer application form, you can apply along with proof of address, identity and photographs. Then you will get a new SIM from reliance and opnly after the 6^th day, you can place the new SIM and get operational as a new customer.  If you still have any query regarding to your Reliance MNP then call directly to the customer support on 1800 100 3333 2) BSNL- Following the same way, you get the unique porting code. Then by applying with all the relevant documents, you get the SIM card and on the 8^th day of your application, you can only place the new SIM from BSNL and make use of it. BSNL MNP helpline no. is 1800 180 1503 3) TATA DOCOMO - The procedure for porting the number remains as above with TATA DOCOMO. 4) Airtel- The procedure for applying for a number portability to Airtel remains the same as given above. You can call to the Airtel MNP toll free number here - 1800 103 1111.